Pet Loyalty Slack & Communications Guide
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Once a channel or team gets big enough, it’s great to have thread discipline, meaning, formatting channel posts as announcements with discussions to follow underneath. In many cases, I recommend making a channel for leadership announcements where only admins can post to the channel and follow up conversations must be threaded.
Content Channels
Note: It is not advisable to have channels dedicated to types of posts. If I’m a marketer, I want to report to #marketing or #revenue to see marketing-related messages, not have to check a separate channel for “marketing meeting attendance.” If you cannot make the marketing meeting, the relevant parties are all already checking #marketing, so there’s no need to spread information thin across more channels here.
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Marketing, Sales, & Customer Success: Weekly meetings with no agenda are optional, provided attendees mark their attendance as “Declined” when no agenda is present.
Agendas are to be added to meetings 24 hours prior to the meeting’s start.
In remote organizations, email is best for automated messages from vendors & external communications.
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