Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Sure, I can help you draft a comprehensive how-to guide for using 1Password. Here's a structured guide covering the requested items:

1Password Guide for Our Team

1Password Guide for Adopets & Pet Loyalty

Primarily with Adopets customers, we use 1Password to log into customer accounts to troubleshoot issues, replicate errors for support tickets, review reporting, and more.

What is 1Password?

1Password is a secure password manager that helps you store and manage your passwords and other sensitive information. It offers the following components:

...

tools to access your passwords

...

:

  • Site: Accessible via 1Password.com, where you can manage your account and access your vaults.

  • App: Available for download on Windows, macOS, iOS, and Android. It allows you to access and manage your passwords on your devices.

  • Browser Extensions: Available for major browsers like Chrome, Firefox, Safari, and Edge. These extensions help you quickly fill in passwords and save new credentials.

Using 1Password for Personal and Work Accounts

1Password allows you to keep your personal and work-related passwords separate. Here’s how:

  • Personal Account: You can create a separate vault for your personal passwords within your 1Password account. This ensures your personal information is kept secure and distinct from your work-related passwords.

  • Work Account: Our organization provides a dedicated vault for storing work-related passwords. You should use this vault for any credentials related to your job.

Making Passwords Accessible Across All Devices

Generating a secure password is great for security, but can be burdensome if you’re on a device that doesn’t have that password saved. By using the 1Password mobile app, this should reduce the incidences where this is the case, as you can always transfer a strong password from your mobile device to the desktop that you’re working on.To ensure your passwords are accessible on all your devices, follow these steps:

  1. Install 1Password on Your Devices:

    • Download and install the 1Password app on your computer (Windows/macOS) and mobile devices (iOS/Android).

    • Install the 1Password browser extension on your preferred web browsers.

  2. Sync Your Vaults:

    • Sign in to your 1Password account on each device.

    • Your vaults will automatically sync across all devices. Ensure you have an internet connection for the initial sync.

  3. Enable Autofill on Mobile Devices:

    • On iOS: Go to Settings > Passwords > AutoFill Passwords and enable AutoFill Passwords, selecting 1Password as the autofill provider.

    • On Android: Go to Settings > System > Languages & input > Advanced > Autofill service and select 1Password.

Using 1Password to log into accounts

  1. Select the browser extension 1️⃣

  2. Search for the name of the shelter

  3. Click “Open & Fill.”

That’s it! You don’t even need to go to the site that you’d like to log into or find the “sign in” link on a home page. Once stored (correctly), 1Password can just zip you right into whatever account you’re trying to access.

Creating New Passwords for

...

Shelter Accounts

When creating passwords for shared accounts, follow these steps to ensure they are secure and accessible to relevant team members:

...

a new customer is onboarded, we create an account for them using the naming convention:

support+[ShelterAbbreviation]@adopets.com

Then, we use 1Password’s chrome extension to generate a Strong Password:

  1. Use the 1Password password generator to create a strong, unique password.

  2. Click on the "+" button and select "Password Generator" to customize the password settings.Save

Then, save the Password in the Shared Vault:

  1. Create a new entry in the shared vault, including the login URL, username, and generated password.

  2. Label the entry clearly to indicate its purpose and associated service.

  3. Share with Team Members:

    • Ensure that the relevant team members have access to the shared vault.

    • Notify them of the new password entry, if necessary, via secure communication channels.

Creating Passwords for Your Own Work-Related Accounts

For work-related accounts that are not intended to be shared, follow these guidelines to maintain security:

  1. Generate a Strong Password:

    • Use the 1Password password generator to create a unique password.

    • Customize the password settings to include a mix of letters, numbers, and symbols.

  2. Save the Password in Your Work Vault:

    • Create a new entry in your personal work vault, including all relevant details (login URL, username, password).

    • Use clear and consistent labeling for easy identification.

  3. Enable Two-Factor Authentication (2FA):

    • Whenever possible, enable 2FA on your accounts to add an extra layer of security.

    • Store the 2FA backup codes securely within the same entry in 1Password.

  4. Regularly Update Your Passwords:

    • Periodically review and update your passwords to ensure they remain secure.

    • Use the security audit feature in 1Password to identify weak or reused passwords.

What is 1Password for?

  • Secure passwords for yourself

  • Sharable passwords for sharable accounts

    • For accounts that don’t have multiple seats

    • For accounts where we’re saving money

  • Accessing customer shelter accounts

Sections

...

Let people know how to use this for their personal account

...

How to use it to log into shelters

How to create new passwords for shared accounts

...

    1. Ensure the login URL is the site where they’ll be logging in, most commonly this should be “rescue.adopets.com” for Adopets customer accounts. This link is for auto-filling the passwords, not reminding us the home page of the customer’s public website.

Sharing Passwords for other accounts

...

Sometimes, we’ll need to share access for accounts that don’t allow us to have more than one seat. Social media profiles are prime examples.

  1. First, make sure that the person requesting the password is who they say they are. Do a quick Slack Huddle or have them contact you with the same request on more than 1 channel.

  2. Once verified, open the 1Password 1️⃣ extension in your browser or log into 1Password.com and find the shared item.

  3. Then, select the account you’d like the share

  4. Click the ellipsis in the upper-right

  5. Click “Share” in the drop-down.

⭐ Bonus: How to claim your free personal/family account

The Pet Loyalty 1Password subscription includes a free personal account for employees. Nice!

To claim that, visit https://my.1password.com/profile and select “Redeem Now.” This will give unlimited access to your personal email as well as up to 4 additional accounts for your family.

Sections

  • Logging into shelter accounts using the 1Password browser extension

  • How to create passwords for your own accounts (ones that aren’t intended to be shared upon creation, security-first thinking)

...