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Parameters are being used but filtering does not seem to be working

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The parameter might be expecting an array instead of a single integer, try converting the integer to an array.


UpdatedSinceUtc must be in the Utc format.

Check out our dates page on how to format dates.


Is there an API that gives us the local time we are connecting to?

This is available in our location endpoint:

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This has the locations of each shelter, and then a UtcOffset property you can use to find the UTC Time zone.


Why do I receive a credentials don't match a valid user when authenticating?

This can sometimes happen when the username and password is not URL encoded.

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How do I get a list of adopted animals?

To get a list of adopted animals you can use StatusHistoryV2 with the property DateRange for the dates you want new adoptions for.  You would then populate the Status property with an array of adopted statuses.  To get adopted status you use the StatusV2 endpoint and post with the IsAdoption property.

How do I get a list of in care animals?

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For public sites like an adoptable animal site the photos should be downloaded and cached locally.  When polling for animal updates you should re-download photos in case the animal update included a photo change.  Photos can be retrieved by using the PhotoV2 endpoint and posting a search model with the animal Id.


How do I get the medical history pdf?

This can be achieved by using the end point:

MedicalHistoryV2
api/v2/animal/medicalhistory/{animalId}