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Parameters are being used but filtering does not seem to be working

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The parameter might be expecting an array instead of a single integer, try converting the integer to an array.


UpdatedSinceUtc must be in the Utc format.

Check out our dates page on how to format dates.


Is there an API that gives us the local time we are connecting to?

This is available in our location endpoint:

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This has the locations of each shelter, and then a UtcOffset property you can use to find the UTC Time zone.


Why do I receive a credentials don't match a valid user when authenticating?

This can sometimes happen when the username and password is not URL encoded.

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How do I get a list of adopted animals?

To get a list of adopted animals you can use StatusHistoryV2 with the property DateRange for the dates you want new adoptions for.  You would then populate the Status property with an array of adopted statuses.  To get adopted status you use the StatusV2 endpoint and post with the IsAdoption property.

How do I get a list of in care animals?

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The photov2 endpoint includes a url for the photo, just simply prepend the site domain to the start of the url to access the photo. There is no need to append the file name extension as well (e.g. “jpg”).


Is the animal's last updated date updated when a photo is added or updated?

Yes, when a user updates or adds a photo, the animals last updated date is updated.

How do I put an animal on hold?

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This can be achieved by using the end point:
MedicalHistoryV2
api/v2/animal/medicalhistory/{animalId}

How can we access these icon values from the API
This is a Icon property in the animal entity, its an array of the icons the animal has ticked.