Work in progress central location for customer-based policies.
How To Guides
How to Process a Customer Refund
How to Process an External Adoption
How to “sidestep” / escalate a Known Non Solution: https://docs.google.com/document/d/19_ZNuB_zS5nBWqf93pkGn0IX9y8mTK6GueRAJKhUhYU/edit
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