Page Information

Title:	Customer Support Home Page
Owner:	Rob Coons
Creator:	Rob Coons	Mar 20, 2023
Last Changed by:	Rob Coons	Jan 07, 2025
Tiny Link: (useful for email)	https://shelterbuddy.atlassian.net/wiki/x/BYDQm
Export As:	Word · PDF

PL Revenue Team & Policy (2)     Page: How to Process & Solve New Tickets     Home page: PL Revenue Team Policy & Process

Children (11)
    Page: How to Process a Customer Refund in Adopets
    Page: How to Process an External Adoption
    Page: How to Use Fetch
    Page: How to Process & Solve New Tickets
    Page: How to Escalate a Ticket to Account Managers
    Page: How to Interlink Hubspot Tickets
    Page: How to Log In to ShelterBuddy Accounts
    Page: How to Manage Hubspot Help Desk
    Page: How to Send a Technical ShelterBuddy Issue to Devs
    Page: How to Send a Technical Adopets Issue to Engineering Team

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Time	Editor
Jan 07, 2025 17:04	Rob Coons	View Changes
Jul 09, 2024 17:12	Rob Coons	View Changes
Jun 26, 2024 18:41	Rob Coons	View Changes
Jun 07, 2024 19:25	Rob Coons	View Changes
Jun 06, 2024 18:45	Rob Coons

External Links (6)
    https://shelterbuddy.zendesk.com/hc/en-us
    https://app.hubspot.com/tasks/21631173/view/36927491
    help.adopets.com/en/
    https://trello.com/c/mMSdTFKT
    rescue.adopets.com
    https://trello.com/b/3cY6UcdV/coodinator-tasks-board?openLi…

PL Revenue Team & Policy (3)     Page: How to Manage Hubspot Help Desk     Page: How to Process & Solve New Tickets     Page: How to Renew Service Periods (Deals)