/
Organisation Name Changes - How to Change the URL

Organisation Name Changes - How to Change the URL

Owned by Selena Reid
Mar 06, 2025
1 min read

Things to consider: 

  1. Deadline (engineers need enough time to set up what they need to do)

  2. If they have a preferred URL name

Then take the following steps: 

  1. Create and prioritise accordingly a ticket where we roll out the changes to support both URLs.

  2. Once this is done schedule a date/time to cut over to just supporting the new URL with a placeholder website for the old URL that will last for a certain time period (suggest one week).

  3. Ensure all tickets detail each step required of it and include the deadline in the heading. 

This gives engineers a chance to do the hard and time-consuming work up-front to allow for flexibility to schedule a cutover with the customers, so we can let engineering know when the customer is ready for it. 

 

Other items to consider with name changes: 

  • System Options > Customise Options > addressLine1

  • System Options > Customise Options > Organisation

  • System Options > Customise Options > organisationName

  • System Options > Customise Options > site

  • System Options > Customise Options > societyInitials

  • System Options > Customise Options > Title

  • System Options > Customise Options > vipTag

  • If their site is authorised for a specific email address or domain name and it references the old name, and that is also changing to the new name, then follow the steps to re-authorise the new emails. 

  • System Options > Regions > Region Description

  • Check all active Contracts for any written references to the original label

  • Receipts > Admin Receipts > Accounts > GL Codes may need to be considered also.